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Privacy Policy

1. INFORMATION TO THE USER

GESTIHOTELS ALEGRIA SL, hereinafter RESPONSIBLE, is the person in charge of the treatment of the personal data of the User  and informs him that this data will be treated in accordance with the provisions of current regulations on personal data protection, the Regulation (EU) 2016/679 of April 27, 2016 (GDPR)  relative to the protection of natural persons with regard to the processing of personal data and the free circulation of these data, by what is provided the following treatment information:

End of treatment: maintain a commercial relationship with the User. The operations planned to carry out the treatment are:

  • Remission of commercial advertising communications, as long as it has been previously authorized, by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications . These communications will be made by el RESPONSIBLE and related to its products and services, or its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data. 

  • Carry out statistical studies. 

  • Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to them. 

  • Send the newsletter of the website. 

Data retention criteria: will be kept as long as there is a mutual interest to maintain the end of the treatment and when it is no longer necessary for this purpose, will be deleted with measures adequate security to guarantee the pseudonymization of the data or the total destruction of the same.

Communication of the data: The data will not be communicated to third parties, except legal obligation.

Rights that assist the User:

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

  • Right to file a claim with the control authority (agpd.es) if considers that the treatment does not comply with current regulations.

Contact information to exercise your rights:
GESTIHOTELS ALEGRIA SL
Postal address: Carretera N II, Km 672.5 - Santa Susana 08398 (BARCELONA)  
Email: protección.datos@alegria-hotels.com
 

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any modification thereof. 

The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be requested in advance. All the data requested through the website are mandatory, since they are necessary for the provision of an optimal service to the User. In the event that all the data is not provided, it is not guaranteed that the information and services provided are fully adjusted to your needs.
  

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data of their responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which are treated.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.​

Cookies policy

INFORMATION ABOUT COOKIES

Due to the entry into force of the aforementioned modification of the "Information Society Services Law" (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that They use expendable cookies, before it navigates through them.  

 

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to offer a correct functioning of the site.


Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them the most, etc.

 

COOKIES AFFECTED BY THE REGULATION AND EXCEPTED COOKIES

According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and advertising and affiliation cookies, excepting those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

 

WHAT TYPES OF COOKIES ARE THERE?

Regarding the types of cookies, there are five large groups:

  • Analytical cookies: collect information on the use made of the website.

  • Social cookies: are those necessary for external social networks.

  •  Affiliate cookies: allow monitoring of visits from other websites, with which the website establishes an affiliation contract (affiliation companies).

  • Advertising and behavioral cookies: collect information about the preferences and personal choices of the user (retargeting).

  • Technical and functional cookies: they are strictly necessary for the use of the website and for the provision of the contracted service.


 

COOKIES USED ON THIS WEBSITE

  • _utma: de Google Analytics cookie that records the date of the first and last time the user visited the website. It expires 2 years from the last update.

  • _utmb: Google Analytics cookie that records the time of arrival on the web page. It expires 30 minutes from the last update.

  • _utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is deleted when you close the browser.

  • _utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.

  • _utmz: Google Analytics cookie that stores the source of traffic or a campaign to explain how the user reached the website. It expires 6 months from the last update.



REVOCATION OF CONSENT TO INSTALL COOKIES

HOW TO DELETE COOKIES FROM THE BROWSER

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Chrome
1. Select the Tools  icon
2. Click Settings.
3. Click Show Advanced Options.
4. In the "Privacy" section, click Content Settings.
   • Delete cookies: Click All cookies and site data…
   • Do not allow cookies to be stored.
5. Click Clear Browsing Data (Clear Cache).
6. Close and restart the browser.

For more information about Chrome click here:http://support.google.com/chrome/answer/95647?hl=es
 


Internet Explorer. Version 11
1. Select Tools | Internet Options.
2. Click the General tab.
3. In the "Browsing history" section, click Delete browsing history on exit.
4. Select Delete files.
5. Select Delete cookies.
6. Click Remove.
7. Click OK.
8. Close and restart the browser.

For more information on Internet Explorer click here:http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9


Firefox. Version 18
1. Select Firefox | History | Clear recent history.
2. Next to "Details," click the down arrow.
3. Select the following check boxes: Cookies, Cache, Active Logins
4. Using the "Delete Time Range" dropdown menu, select All.
5. Click Erase Now.
6. Close and restart the browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available in Tools > Options > Privacy.

For more information about Mozilla Firefox click here:https://www.mozilla.org/es-ES/privacy/websites/#cookies


Safari Version 5.1
1. Select the Safari icon / Edit | Restore Safari.
2. Select the following checkboxes: Clear history, Delete all website data
3. Click Reset.
4. Close and restart the browser.

For more information about Safari click here:http://support.apple.com/kb/PH5042


Opera
Options - Advanced - Cookies.
The cookie options control the way in which Opera handles them and therefore their acceptance or rejection.

For more information about Opera click here:http://help.opera.com/Linux/10.60/es-ES/cookies.html


Other browsers
Consult the documentation of the browser you have installed.

legal warning

INFORMATION SOCIETY SERVICES LAW (LSSI)

GESTIHOTELS ALEGRIA SL, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Company Services of Information and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website regarding the conditions of use.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable. 

GESTIHOTELS ALEGRIA SL reserves the right to modify any type of information that may appear on the website, without there being any obligation to notify or inform users of such obligations, with publication on the GESTIHOTELS ALEGRIA website being understood as sufficient. SL


1. IDENTIFYING DATA

Domain name: www.alegria-hotels.com
Tradename:
Company name: GESTIHOTELS ALEGRIA SL
NIF: B66240557
Registered office: Carretera N II Km 672.5 08398 Santa Susanna Spain
Telephone: 937678684
e-mail: proteccion.datos@alegria-hotels.com
Registered in the Registry (Commercial / Public):

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2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are the property of the RESPONSIBLE or, if applicable, licensed or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries. 

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case prior written authorization from the CONTROLLER. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author. 

The designs, logos, text and/or graphics outside the CONTROLLER and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of www.alegria-hotels.com. 

The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favor of their owners, their mere mention or appearance on the website not implying the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation by the same. .
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email proteccion.datos@alegria-hotels.com.
 

3. EXEMPTION OF LIABILITY

The RESPONSIBLE is exempt from any type of responsibility derived from the information published on its website provided that this information has been manipulated or introduced by a third party outside the same.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient, and they disappear at the end of the user's session. In no case do these cookies provide personal data by themselves and they will not be used to collect them. 

Through the use of cookies, it is also possible for the server where the web is located to recognize the browser used by the user in order to make browsing easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register each time they visit. They can also be used to measure the audience, traffic parameters, control progress and number of entries, etc. In these cases, cookies are technically dispensable but beneficial to the user. This website will not install dispensable cookies without the prior consent of the user.
The user has the possibility of configuring their browser to be alerted to the reception of cookies and to prevent their installation on their equipment. Please, consult the instructions of your browser to expand this information.
 

Link Policy

From the website, you may be redirected to content from third-party websites. Since the CONTROLLER cannot always control the contents entered by third parties on their respective websites, they do not assume any type of responsibility with respect to said contents. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content. in question. 

The RESPONSIBLE is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website del RESPONSIBLE. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately. 

This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the RESPONSABLE does not rule out the possibility of certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances occur that make it impossible for access to the website.
 

IP addresses

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain solely statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the point of access, etc.

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4. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all disputes arising or related to its use the Courts and Tribunals closest to Santa Susana.

social media privacy policy

1. Information on the person responsible for processing the data hosted on the official website of GESTIHOTELS ALEGRIA SL, on the social network
 
In accordance with the duty of information established in Regulation (EU) 2016/679 of April 27 (GDPR) GESTIHOTELS ALEGRIA SL, hereinafter The Responsible wishes to inform the users of this social network of the policy regarding the treatment and protection of the personal data of those people who voluntarily access and use the official page of THE CONTROLLER, in it. The access and use by the user of this official page of THE RESPONSIBLE, supposes that he expressly accepts this privacy policy and that he gives his consent for the processing of his personal data as provided in it.
 
2. Data of minors or disabled
 
Access and registration in this social network is prohibited to minors under fourteen (14) years of age, so that access and use of minors under fourteen (14 years) to the official page of THE CONTROLLER is also prohibited, in the same . For its part, if the user is unable, THE CONTROLLER, warns that the consented assistance of the holder of parental authority or guardianship of the user or his legal representative will be necessary to access and use this official page of THE CONTROLLER. THE RESPONSIBLE, will be expressly exonerated from any liability that may arise from the use of its official page by minors and incapacitated being said responsibility of their legal representatives in each case.
 
3. Identification of the company name of the person responsible for the file
 
The user is informed that THE CONTROLLER, with registered office at Carretera N II, Km 672.5 - Santa Susana 08398 (BARCELONA), holds the status of person responsible for the files and processing through which the data is collected and stored. personal information of the user as a result of the registration and use of the official page of THE CONTROLLER, in this social network, without prejudice to the treatments for which the entity that owns the social network in which our official page is located is responsible.
 
4. Purposes for which the personal data, information and consent are used
 
The personal data provided voluntarily by the user to THE CONTROLLER, through its official page will be part of a data processing responsibility of THE CONTROLLER, in order to offer information from THE CONTROLLER, by e-mail, fax, SMS, MMS , social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communication, send newsletters to those users who subscribe, exchange information with THE CONTROLLER, and other users and establish communication with third parties.
From the moment the user uses this official page, he gives his free, unequivocal, specific, informed and express consent for the processing of his personal data by THE CONTROLLER, for the correct provision of said services in accordance with the provisions of this policy.
 
The user is free to use the official page of THE CONTROLLER, in this social network, so if the user does not agree with the processing of their data for said purposes, they should not use it or provide their personal data.
 
Through this official page of THE CONTROLLER, the user can share texts, photos, videos and other types of information and/or content that will be subject to both this policy and the Rules and Conditions of the Platform. The user will be responsible for ensuring that all the content they publish complies with current legislation, this policy and the Platform Rules.
 
The user may only publish on this official page of THE CONTROLLER, personal data, photographs and information or other content whose ownership and property belongs to him or for which he has the authorization of third parties.
 
THE RESPONSIBLE, will have the right to remove from this official page -unilaterally and without prior communication or authorization from the user- any content published by the user when the user infringes or violates current legislation, the rules established in this policy and the Platform Rules.
 
5. Identification of the recipients with respect to whom THE CONTROLLER plans to carry out transfers or data communications
 
The user is warned that all the information and content that they publish on the official page of THE CONTROLLER, on the social network may be known by the other users of the official page and the social network platform. Consequently, all the information and content published by the user on the official page of THE CONTROLLER, in this social network will be communicated to the rest of the users due to the very nature of the service.
 
THE RESPONSIBLE, only plans to carry out transfers or communications of data that, due to current regulations, must be made to judges, courts, public administrations and competent authorities of an administrative nature.
 
6. Other third party service providers
 
THE RESPONSIBLE, warns the user that this entity is only responsible and guarantees the confidentiality, security and treatment of the data in accordance with this policy, with respect to the personal data that it collects from the user through this official page on this social network, not having any type of responsibility regarding the treatment and subsequent use of personal data that could be carried out both by the owner of the social network   and by third-party service providers of the company. information that could access such data due to the provision of their services or exercise of their activity, third parties that establish hyperlinks to the social network, or those responsible to whom through hyperlinks THE CONTROLLER, refers to the users adhered to the this official page.
 
7. Data quality
 
THE RESPONSIBLE, warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that they can only provide data Personal information corresponding to your own identity and that they are adequate, pertinent, current, exact and true. In any case, the user must respect the privacy of third parties, whether or not they are users of the social network or of the official page of THE CONTROLLER, therein.
 
8. Rights that assist the Interested Party:

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  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

  • Right to file a claim with the Control Authority (www.agpd.es) if you consider that the treatment does not comply with current regulations.

 
9. Other information of interest
 
THE CONTROLLER may modify and/or replace this policy at any time, which, depending on the case, will replace, complete and/or modify the one currently published here. Therefore, the user must periodically access them in order to stay updated.
 
The user can contact THE CONTROLLER, through the internal messaging service of the social network or through the following addresses and contact details:
 
GESTIHOTELS ALEGRIA SL
Highway N II, Km 672.5 - Santa Susana 08398 (BARCELONA)
protección.datos@alegria-hotels.com
 
Likewise, the user can consult the rules and policies published by the owner of the social network for its use.

newsletter consent

GESTIHOTELS ALEGRIA S.L is responsible for the processing of the user's personal data and informs you that this data will be processed in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (GDPR), for which the following treatment information is provided:

End of treatment: Subscription to the newsletter.
Data retention criteria: Se will be kept as long as there is a mutual interest in maintaining the subscription to the newsletter.
Communication of the data: The data will not be communicated to third parties, except legal obligation.
Rights that assist the user: Right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment. Right to file a claim with the Control Authority (agpd.es) if considers that the treatment does not comply with current regulations.
Contact details to exercise your rights: proteccion.datos@alegria-hotels.com. 

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